The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Dining
Bar/ Lounge area
Business
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
5 Frognal,
London,
United Kingdom,
NW3 6AL,
Greater London
Map view
street view
5 Frognal,
London,
United Kingdom,
NW3 6AL,
Greater London
City landmarks
Zoo
ZSL London Zoo
2.4
km
Hampstead Lane Jcn of East Heath Road
Hampstead Heath
1.6
km
Museum
The British Museum
5.0
km
Museum
Fenton House
1.1
km
Marylebone Rd
Madame Tussauds London
3.5
km
Hampstead
900 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
6.7
km
Museum
Keats House
1.3
km
Burgh House New End Square New End Square
Burgh House and Hampstead Museum
1.0
km
Mosque
The Regent's Park
2.7
km
Garden
Buckingham Palace
6.1
km
Church
The Parish Church of St John-at-Hampstead
600 m
Chalk Farm
2.0
km
West Hampstead
1.4
km
Mall
O2 Centre
880 m
Belsize Park
1.5
km
LondonEngland
Maida Vale Tube
2.3
km
Art object
Sherlock Holmes Museum
3.3
km
Theatre
Roundhouse
2.1
km
Gallery
Ben Uri Gallery and Museum
1.4
km
Lord's Roundabout St John's Wood
St John's Wood
2.2
km
Hampstead High Street
730 m
Park
Hyde Park
4.9
km
Museum
Kenwood House
2.6
km
49A Downshire Hill
Hopkins House
920 m
St John’s Wood Rd
Lord's Cricket Ground
2.3
km
Park
Primrose Hill
2.4
km
Kilburn
2.1
km
Nearby
Museum
Freud Museum London
450 m
Gallery
Camden Arts Centre
300 m
Restaurants
TortelliniCup
870 m
255 Finchley Road O2 Centre
Oregano
110 m
15 Frognal Parade 158 Finchley Road
Streets Coffee
90 m
289 Finchley Road
Grill Cottage
120 m
279E Finchley Road
Companero
440 m
32 Dalston Lane Dalston
Oriental Star
440 m
134 Finchley Road Swiss Cottage
Loft Coffee Company
440 m
4 Canfield Gardens
Your Mum's Kitchen
550 m
17 Goldhurst Terrace
Oliver's village Cafe
840 m
92 Belsize Lane
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Cleanliness
Friendly staff
Outdated rooms
Basic dining
7.8/10
Very good
Rooms
7.3
Location
8.8
Service
8.7
Dining
7.0
Guest reviews
7.8/10
based on 6 reviews
8.2
8.2/10 based on 2688 reviews
John
United Kingdom,
March
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were clean and slightly outdated but overall to a fantastic standard. The staff was friendly, and the service was comfortable. The location was convenient, near transportation and amenities. The dining options were basic but nice, and the facilities were satisfactory.
Rooms
7.0
The room was very clean, although a bit old and in need of renovation. The linen, towels, and bathroom were of a fantastic standard.
Service
8.0
The staff at the hotel was friendly and helpful, making my stay comfortable.
Location
9.0
The hotel's location was convenient and safe, close to transportation options and with shops, takeaways, and restaurants nearby.
Dining
7.0
The dining experience was basic but nice, offering decent food options.
Facilities
7.0
The facilities provided were satisfactory for my needs during the stay.
Cleanliness
Outdated rooms
Gloria
United States,
March
2024
8.4/10
I had a great stay at this hotel! The rooms were compact but very clean and very comfortable, making my stay enjoyable. The modern design added to the comfort, and it was quite quiet for a nice sleep. I would definitely return.
Rooms
9.0
The rooms were compact but very clean and very comfortable, and I enjoyed my stay. They had a modern design and provided a comfortable and quiet environment for a good night's rest.
Service
9.0
The staff was very friendly, knowledgeable, and helpful throughout my stay. They were always ready to assist, making my experience pleasant.
Location
9.0
The location of the hotel was very good, not far from the subway, which was convenient to reach the city center. Additionally, it was handy for both the Finchley Road Tube Station and the bus stop to Luton Airport.
Dining
7.0
The dining experience was decent, with freshly cooked and excellent food. However, it felt a bit rushed, and the variety could have been better.
Facilities
8.0
The hotel offered good facilities.
modern rooms
limited dining options
Lloyd
United States,
October
2023
8.2/10
The hotel was clean and presentable, but I was slightly disappointed that despite booking a double room for a single stay, I ended up with twin beds.
Rooms
7.0
The room was overheated, but overall clean and presentable.
Service
9.0
The service is the best I've experienced so far. Very helpful and kind.
Location
10.0
The location is superb in the heart of Hampstead, close to transport options, shops, and restaurants. Very convenient for getting around.
Dining
7.0
The dining experience was adequate with a canteen-style breakfast. Staff ensured proper service for hygiene and distancing.
Facilities
Good facilities overall.
Henry
United Kingdom,
August
2023
7.4/10
The hotel was a mix of pleasant surprises and disappointments. While the room had some issues like a torn carpet and old stains, it did offer the promised facilities and a good bathroom. The full English breakfast was satisfying. The service was exceptional, going above and beyond to accommodate us and make our stay memorable. The location was convenient with various amenities nearby. The dining experience, however, fell short, with only adequate canteen-style meals served. Overall, a decent stay with room for improvement.
Rooms
7.0
The room had some issues like a torn carpet and old stains, but it had the necessary facilities and a good bathroom.
Service
9.0
The service was exceptional, exceeding our expectations and making our stay truly enjoyable.
Location
8.0
The location was convenient with various amenities nearby, making it easy for us to navigate the area.
Dining
5.0
The dining experience was mediocre, with only adequate canteen-style meals provided.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
James
United States,
July
2023
7.8/10
I had a mixed experience at the hotel. The rooms were beautifully clean but felt very cramped due to the third bed. While we had a fan in the room to combat the heat, the walls were marked and looked unkempt, which was disappointing.
Rooms
7.0
The rooms were beautifully clean, but the presence of a third bed made them feel cramped.
Service
8.0
The staff were very friendly and obliging, making our stay pleasant overall.
Location
9.0
The location was convenient, being only a 5-minute walk from Finchley Road, which was perfect for our needs.
Dining
8.0
The dining experience was very good, providing a wide choice for guests.
Facilities
7.0
The facilities were sufficient for our needs during the stay.
Peter
United Kingdom,
May
2023
7.8/10
My stay at the hotel was a mix of good and not so good experiences. The rooms, although clean and fairly modern, had temperature issues with a radiator that couldn't be turned off, making it uncomfortably hot. On the bright side, the service was excellent with very friendly and helpful staff. The location was convenient with easy access to transport options, but some aspects seemed on a downturn. The dining experience offered a decent selection of food with friendly staff. Overall, it was a stay with ups and downs.
Rooms
7.0
The rooms are clean, fairly modern, and have all the basics you need, but the temperature control was a struggle with it being far too hot.
Service
9.0
The service from the staff was admirable, very friendly, and efficient.
Location
8.0
The location was good, close to the underground, shops, and restaurants, but there were some areas that seemed on a downturn.
Dining
8.0
The dining experience was good with friendly staff catering to our needs, offering a buffet with a variety of options.
Facilities
7.0
The facilities were decent, offering dry cleaning, housekeeping, and laundry services.
Elmwood Hotel
The Clive Arms
Manor House Lindley
Holiday Inn Express Amsterdam Arena Towers By Ihg
Nh Hamburg Altona
Hotel Kaiserhof Wien
Westminster Hotel & Spa Nice
Ramada Plaza Antalya
Holiday Inn Resort Kandooma Maldives - Kids Stay & Eat Free And Dive Free For Certified Divers For A Minimum 3 Nights Stay
Dreams Sapphire Resort & Spa
Albufeira Sol Hotel & Spa
Hotel Ceilidh-Donia